Terms & Conditions

This website is owned and operated by Grounded Store. Please read these Terms carefully before using our website and services. Grounded Store reserves the right to amend or update this information at any time without providing notice.

By visiting this site and/or purchasing something from us, you have read, understood and agree to be bound by these terms and conditions. These Terms apply to all users of the site; including visitors, browsers, customers, vendors, and merchants.

General Conditions

The website groundedstore.com.au and its content, logo, images, and features are all owned and designed by Grounded Store and are protected by international copyright, trademark, and other intellectual property or proprietary rights laws. You agree not to reproduce, duplicate, or copy the content on this website. We reserve the right to modify the contents of this site and pricing at any time without notice, at the sole discretion of us.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any viruses or any code of a destructive nature. We reserve the right to refuse service to anyone for any reason at any time. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

We have made every effort to display as accurately as possible the colours and images of our products that appear on our website. We cannot guarantee that your computer monitor's display of any colour will be accurate. 

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

Goods and Services Tax (GST)

All products and services available on groundedstore.com.au are inclusive of 10% GST.

Gift Vouchers/Certificates

Gift vouchers can be purchased both in store (physical) and online (digital via email). Vouchers are to be claimed in our store in Burraneer. You will need to present/hand over the gift voucher to us in person. Lost or stolen gift vouchers can not be claimed. Vouchers can not be redeemed for cash. Gift vouchers will expire 3 years from date of purchase. Please contact us for more information.

Indoor Plant Delivery

Our indoor plants & pots can be delivered within the Sutherland Shire and surrounding suburbs for an additional fee. Due to the nature of the items, unfortunately we do not post living plants in the mail to abide by state laws and ensure they remain in the best possible condition.

Interior Plant Styling

Plant styling is available within the Sutherland Shire and surrounding suburbs. We provide indoor plant services only (no large outdoor gardens or landscaping jobs). Styling for small patio/balconies suitable. To secure your plant styling position, a 20% deposit is required. Once the deposit is received, we will commence your plant styling service. The deposit is non-refundable and will be taken off the final amount. Please contact us for more information.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

Contact Us

For any questions about our Terms, please email us at hello@groundedstore.com.au.